Responsible Gaming
Gaming Should Be Entertainment
At Akena & Co, we believe that gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Crazy Time and other games of chance are unpredictable by nature, and the house always maintains a mathematical advantage. Please play responsibly and within your means.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction in India to participate in gaming activities. We are committed to preventing underage gambling. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Hiding gambling activities or lying about the amount spent
- Neglecting work, school, family, or personal relationships due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Feeling anxious or irritable when unable to gamble
- Borrowing money or going into debt to finance gambling
- Unsuccessful attempts to cut back or stop gambling
- Gambling with money needed for essential expenses (rent, food, bills)
- Family members expressing concern about your gambling habits
Self-Help Tools & Responsible Gaming Features
We provide tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period
- Loss Limits: Set a maximum amount you are willing to lose
- Session Time Limits: Restrict the duration of your gaming sessions
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform
- Account Cooling-Off: Take a break from gaming for a specified period
To activate these tools, please contact our support team or adjust your account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available:
India
- All India Gaming Council (AIGC): Information and guidelines for responsible gaming in India
- AASRA: 24-hour helpline for mental health and crisis support: +91-22-27546669
- iCall: Emotional support helpline: +91-9152987821
International Organizations
- UK - GamCare: www.gamcare.org.uk - Free, confidential support and counseling
- UK - GamStop: www.gamstop.co.uk - National self-exclusion scheme
- Australia - Gambling Help Online: www.gamblinghelponline.org.au - Counseling and support services
- Canada - Responsible Gambling Council: www.responsiblegambling.org - Resources and treatment information
- United States - National Council on Problem Gambling: www.ncpgambling.org - Helpline: 1-800-522-4700
If You Need Help
Problem gambling is a treatable condition. If you believe you have a gambling problem, please reach out immediately to one of the support organizations listed above. There is no shame in seeking help, and professional support services are available and confidential.
Your wellbeing is our priority. Play responsibly.